You can check the order status
online here.
As soon as your order is shipped, we will send you an email with a tracking number.
This varies depending on the shipping method you select. Normally you can expect your order 2-3 weeks after the order has been processed. For shipping methods and times, please click
here for details.
We accept credit card and BillMeLater online. Please call for alternative payment methods: we also accept payment by money order, check, wire transfer and cash.
For shipping methods, times, and fees, please click
here for details.
We currently ship systems within the USA (includes Hawaii, Alaska and Military APO address) and Canada only.
Yes, if you are not completely satisfied, you can return your system within 30 days for a full refund (excluding shipping, handling, and rush processing fees). Click
here for details on our warranty and 30-day money-back guarantee.
iBUYPOWER guarantees all products to be in working condition. Please click
here for details on our three-year limited warranty.
Under the warranty period, you are responsible for one-way shipping to our service center. After your service has been completed, we will ship your system back to you by ground shipping. Any expedited shipping costs or shipping costs for services after the expiration of the warranty period is solely the responsibility of the customer.
The question of why we charge for these services comes up often. The unfortunate fact of the matter is these services aren’t free.
Click
here for more details.
You can download drivers from the component manufacturer’s website or on our driver download section
here.